Frequently Asked Questions
Everything you need to know about your luxury jewelry experience at Discover-Diamonds.
How can I be sure of the diamond quality?
Every diamond at Discover-Diamonds is ethically sourced and comes with a certificate of authenticity from reputable labs like GIA or IGI. We guarantee the cut, clarity, color, and carat weight specified in our product descriptions.
Do you offer free shipping and insurance?
Yes, we provide complimentary, fully insured express shipping on all orders. Your jewelry is protected from the moment it leaves our vault until it is signed for at your doorstep.
What is your return policy?
We offer a 30-day, no-questions-asked return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Can I get my ring resized after purchase?
We offer one complimentary resizing within the first 60 days of purchase for most standard ring designs. Please contact our concierge team to arrange a secure shipping label.
Do you offer flexible payment plans?
We accept all major credit cards, PayPal, and offer financing options through Affirm and Klarna, allowing you to pay for your purchase in monthly installments.
Does my jewelry come with a warranty?
Every piece of jewelry from Discover-Diamonds includes a lifetime manufacturing warranty. This covers any defects in craftsmanship, though it does not cover normal wear and tear or loss.